Our agency completed its strategic planning process in the first half of 2009. We emerged with an extensive plan that spans 2009 to 2012. For the full details of our new strategic plan, please go here. In brief, we will adhere to the following:

To be the leading provider of innovative settlement services and programs, making Guelph and Wellington a world destination for new Canadians.

To serve new Canadians and build community by providing responsive and diverse settlement services and programs.

Respect
Equity
Responsiveness
Collaboration
Accountability