Newcomer Settlement Program (NSP)

Settlement services for CANADIAN CITIZENS, persons with a WORK or STUDENT PERMIT, REFUGEE CLAIMANTS, and TEMPORARY RESIDENTS

Under this program, we assist CANADIAN CITIZENS, REFUGEE CLAIMANTS, persons with a WORK or STUDENT PERMIT, and TEMPORARY RESIDENTS, as well as PERMANENT RESIDENTS and CONVENTION REFUGEES. We are committed to providing programs and services to ease the transition that immigrants face as they settle into their new home. Clients are assisted through confidential and culturally sensitive counselling and orientation sessions offered individually and in groups. We offer services in various languages and at no cost to clients. This program is funded by the Ontario Ministry of Citizenship and Immigration.

Our counsellors can help you with:

• filling out forms and applications (for example, sponsorship and citizenship)
• applying for many types of identification cards and documents
• finding affordable housing, childcare, or a family doctor
• searching for a job through employment counselling and learning job search skills
• assessing your eligibility for income support or other social services
• referrals to and setting appointments with other community and social services
• finding and enrolling in school and other training programs
• becoming oriented to Guelph and its local resources and facilities
• dealing with financial issues such as income taxes
• adjusting to being a new immigrant through short term adjustment counselling
• understanding your rights, entitlements, and responsibilities, as well as complaint procedures
• professional appointments (such as to the doctor, court, lawyer) by escorting you and interpreting
• language interpretation and translation of documents (there may be a fee for this service)
• advocacy