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Service Update - January 2021

Due to increasing cases of COVID-19, our area has been moved to RED (Control) level. Because of this the ISGW office closed on December 18 and will remain closed until further notice. We continue to provide programs and services remotely Monday – Friday, 9:00am – 5:00pm. Clients with serious, exceptional circumstances may be seen in person.

Back-to-School Information Links

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SWIS is here to help!

Due to COVID -19, SWIS workers will be working remotely by phone and email to provide day-to-day settlement support to youth and families. As school starts, SWIS workers will be in touch with their clients to answer any school re-opening questions. Online information sessions will be starting soon – stayed tuned!

Open for Appointments with Safety in Mind

In response to COVID-19, Immigrant Services Guelph-Wellington closed our offices and quickly began to offer service from home. Since then, our settlement team has successfully been serving clients by phone and virtually. Online Community Connections programs including English Conversation Circles, Cooking Around the World and craft classes were developed to keep us engaged and connected while practising physical distancing. In June we began offering our workshops online, including an Orientation to Ontario webinar, Refugee Sponsorship Training and COVID-19 information sessions.

New Program Launched

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It is often said that challenging times can bring out the best in people. 

During the last few weeks, the staff and volunteers at Immigrant Service Guelph-Wellington have certainly stepped up to the plate and put their best foot forward during a global pandemic − a crisis that no one ever imagined would have such an impact on how we work and how we engage with the people we serve.


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